Typically, your health and insurance benefits choices remain in effect for a full calendar year. However, you may be able to make changes to your benefits when you experience certain life events, known as qualified changes in status. The benefits you can change vary depending on your life event.
When you have a qualified change in status that affects your benefits, you must report it to the Citi Benefits Center within 31 days of the event by following the process described under How to Report a Qualified Change in Status Event. Exceptions to the 31-day rule are the loss of Medicaid and/or the Children's Health Insurance Program (CHIP) coverage, and the start of eligibility for state premium assistance. For those two events, you have 60 days to report the change. Please note that CHIP coverage is not available in Puerto Rico.
Note: If you miss the deadline to change your benefits, you will have to wait until the next Annual Enrollment period, unless you experience another qualified change in status.
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You can make a change after experiencing a qualified change in status by visiting Your Benefits Resources™ (YBR™) through My Total Compensation and Benefits. Access YBR™ under "Want to get to our Best in Class Vendors fast?" in the upper right-hand corner. You can also make a change by speaking with a Citi Benefits Center representative. Call the Citi Benefits Center through ConnectOne at 1 (800) 881-3938. From the ConnectOne "benefits" menu, choose the "health and insurance benefits as well as TRIP and spending accounts" option. You can speak with a representative from 8 a.m. to 8 p.m. ET Monday through Friday, excluding holidays.
To enroll or make changes to your Group Universal Life or (GUL) Supplemental Accidental Death and Dismemberment (AD&D) insurance at any time, visit the MetLife MyBenefits website through My Total Compensation and Benefits or call MetLife at 1 (888) 830-7380. To change your GUL coverage, you may be required to provide evidence of insurability.
You can make the following changes to your benefits within 31 days of the event if your partner is a tax dependent (Note: If you enter into a domestic partnership or a civil union, the changes you can make depend on whether your partner is your tax dependent as defined by Section 152 of the Internal Revenue Code):
You can make the following changes to your benefits within 31 days of the event if your partner is not a tax dependent:
Other things to think about:
You can make the following changes to your benefits within 31 days of the event:
Other things to think about:
You can make the following changes to your benefits within 31 days of the event if you move outside of your plan's service area:
Other things to think about:
You can make the following changes to your benefits within 31 days of the event:
Other things to think about:
You can make the following changes to your benefits within 31 days of the event:
You can make the following changes to your benefits within 31 days of the event:
You can make the following changes to your benefits within 31 days of the event:
Other things to think about:
You can make the following changes to your benefits within 31 days of the event:
Other things to think about:
Things to think about:
Things to think about:
Things to think about: