Citi’s benefits are designed around your needs, helping you live well in all aspects of your life. See how our programs are here for you and your family when you need them most.
Use the free, confidential counseling resources available through the Be Well Program to support your mental health. Call 1 (800) 952-1245 to get started.
Address longer-term issues that need more support beyond the free Be Well sessions with discounted online therapy through BetterHelp or virtual counseling through Teladoc if you're enrolled in an Aetna medical plan, or LiveHealth Online if you're enrolled in an Anthem medical plan.
Call your Citi Health Concierge to find a mental health professional appropriate for your needs — Aetna: 1 (800) 545-5862 | Anthem: 1 (855) 593-8123 | Health Advocate (everyone): 1 (866) 449-9933.
Contact Included Health at 1 (888) 306-7195 for help finding a mental health professional who can treat your stress and anxiety or get an expert to review your current mental health diagnosis or treatment plan.
Participate in phone coaching with Virgin Pulse's certified experts for anxiety and depression.
Address sleep issues with help from Sleepio’s cognitive behavioral therapy program. Email Sleepio at hello@sleepio.com.
Connect with a Be Well Management Consultant at 1 (800) 952-1245 for work issues, like managing organizational change, difficult conversations with employees and more.
Contact Bright Horizons at 1 (877) 286-3138 to explore your options. You can take advantage of preferred enrollment and discounts at Bright Horizons centers, back-up care options for children and dependent adults, free access to Sittercity to find care providers that meet your needs, personalized nanny placement with reduced fees and much more. You also have access to Years Ahead through Sittercity for elder care resources and online tools.
Arrange legal support for your parents/parents-in-law if you enrolled them in the MetLife Legal Plans with Plus Parents and encourage them to use their benefit. if you’re already enrolled.
Take advantage of the specialized parenting support offered through the Bright Horizons Special Needs program, which provides online tools, expert webinars and personalized guidance to address learning, emotional, behavioral or developmental issues.
Looking to support your child’s educational needs?
Turn to Bright Horizons for a wide range of educational support for your children, including virtual tutoring, in-person enrichment classes, in-home learning support and much more.
Support your child’s college success with help from College Coach and Revolution Prep. Access test prep tutoring for AP, ACT, PSAT and SAT exams and assistance with preparing applications, selecting the right school and understanding financing options.
Continuing your education or professional development?
Partner with a Bright Horizons EdAssist Solutions Platform coach for one-on-one academic and college finance guidance. Through EdAssist, you can also access webinars that support your educational and professional goals, explore programs designed specifically for working students and receive discounts on tuition and other fees at participating schools.
Access legal advice at no cost through the Be Well Program. You and your household members can receive a free 30-minute consultation with an attorney and receive a 25% discount on further legal services.
If you enrolled in MetLife Legal Plans your benefit offers you, your spouse/partner and eligible dependents unlimited access to in-network attorneys for all covered legal matters. If you enrolled in the Plus Parents option, your parents and parents-in-law also have access to legal advice on certain matters.
Take advantage of Citi’s global health services for employees traveling on Citi business through International SOS (ISOS), including pre-travel advice, health assistance services during business travel or expatriate assignments, coverage of medical expenses incurred during business travel and medical evacuation. Click here for a list of FAQs.
Learn about Citi’s global business travel accident and sickness coverage through Chubb. Contact Chubb by calling 1 (800) 336-0627 (US) or 1 (302) 476-6194 (International) or by emailing aceaandhclaims@acegroup.com if you had an emergency or suffered an accident while traveling for business.
Find more information about your global business travel benefits on the Global Business Travel Health page on CitiForYou (intranet only).
Consider purchasing travel insurance if you’re planning to travel for non-business reasons to ensure you and your family are protected abroad.
Connect with a doctor virtually 24/7 through Teladoc Health website, if you’re enrolled in an Aetna medical plan, or LiveHealth Online, if you’re enrolled in an Anthem medical plan.
Contact Included Health at 1 (888) 306-7195 to find a high-quality doctor or get an expert opinion on a current diagnosis or treatment plan.
Contact Health Advocate at 1 (866) 449-9933 for assistance with finding an in-network doctor that has the expertise for your needs.
Contact Included Health at 1 (888) 306-7195 to find a high-quality doctor who specializes in diabetes or get an expert opinion on a current diagnosis or treatment plan.
Contact MSK Direct at 1 (833) 825-4558 from 8:30 a.m. to 5:30 p.m. ET, Monday through Friday. This free service connects you and your family members to expert cancer care, personalized support and helpful guidance.
Contact Included Health at 1 (888) 306-7195 to find a high-quality doctor for your health care needs or get an expert opinion on a current diagnosis or treatment plan.
Use the free, confidential counseling resources available through the Be Well program to support you through this emotionally challenging time. Call 1 (800) 952-1245 to get started.
Call WINFertility at 1 (833) 204-2713 if you’re enrolled in an Anthem medical plan. WINFertility provides 24/7 access to a Nurse Care Manager who can answer questions, help you find doctors and support you in becoming a parent.
Call your Citi Health Concierge if you’re enrolled in an Aetna medical plan at 1 (800) 545-5862 to receive personalized guidance throughout the fertility process.
Use the free, confidential counseling resources available through the Be Well program to support you through this emotionally challenging time. Call 1 (800) 952-1245 to get started.
Learn more about the Citi Adoption and Surrogacy Assistance Program, which provides financial support to employees who are growing their family through adoption or a surrogacy parenting arrangement.
See what resources are available to support you through our New Parent Program on Citi For You (intranet only).
Learn about the maternity programs available through Aetna and Anthem.
Access a variety of support services around all aspects of fertility treatment with WINFertility or by calling 1 (833) 204-2713 (Anthem medical plan members only).
Review the employee leave options available to you in the Child Care Provider Guide on Citi For You (intranet only).
Start a Live Well Journey for weight loss, track your exercise and get personalized coaching support through the Live Well Program. Visit Virgin Pulse through My Total Compensation and Benefits or log in to Virgin Pulse to get started.
Take advantage of the on-site fitness centers at select Citi locations. Note: Fees for using the on-site fitness centers are competitive with the surrounding geographic area and is typically below market rates for similar operations and facilities.
Explore the gym discounts available to you on BenefitsHub. You can access BenefitsHub by logging into My Total Compensation and Benefits.
Use your free access to the Sword app to receive recommended virtual physical therapy exercises based on your strengthening, injury prevention or pain reduction goals.
Spouses/partners: Visit Virgin Pulse online. If this is your first time logging in, you’ll be prompted to create a user ID and password and to authenticate your account through your phone number or email address.
Address sleep issues with help from Sleepio’s cognitive behavioral therapy program. Email Sleepio at hello@sleepio.com.
Use the free, confidential counseling resources available through the Be Well program to help you address your sleep challenges. Call 1 (800) 952-1245 to get started.
Connect with Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to financial matters, including reducing debt. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
See the resources available to assist you in all money matters, like budgeting or saving for a large purchase.
Register with Bright Horizons to receive support through College Coach, whose team of college finance experts can help you understand your options and provide guidance for funding your child’s education.
Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to saving and paying for college. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
Take advantage of exclusive employee discounts on your favorite activities, products and services, including museum, theatre and concert tickets, computers, internet and wireless service, travel, product discounts and other perks. To learn more, select “BenefitHub” under “Want to Get to Our Best in Class Vendors Fast?” in the upper right hand corner of My Total Compensation and Benefits.
Save on child care and certain services related to caring for elderly adults with a Dependent Day Care Spending Account. If you enrolled during Annual Enrollment, you can pay for eligible day care expenses with tax-free money!
Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 to gain a better understanding of the best investment or income generation strategy for your individual needs. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
Learn how to start the retirement process. Call ConnectOne at 1 (800) 881-3938. From the “benefits” menu, choose the “Initiate Retirement” option.
See how much you can contribute and what your account options are for the Citi Retirement Savings Plan.
Participate in the AFA Professional Management Program for assistance with managing your account to stay on track for retirement. Note: If you decide to enroll in the Professional Management program, you will be charged a fee based on your account balance.