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Citi’s benefits are designed around your needs, helping you live well in all aspects of your life. See how our programs are here for you and your family when you need them most.


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Feeling stressed, anxious or overwhelmed?
  • Use the free, confidential counseling resources available through the Be Well Program to support your mental health. Call 1 (800) 952-1245 to get started.
  • Address longer-term issues that need more support beyond the free Be Well sessions with virtual counseling through Teladoc if you're enrolled in an Aetna medical plan, or LiveHealth Online if you're enrolled in an Anthem medical plan.
  • Call your Citi Health Concierge to find a mental health professional appropriate for your needs — Aetna: 1 (800) 545-5862 | Anthem: 1 (855) 593-8123 | Health Advocate (everyone): 1 (866) 449-9933.
  • Contact Included Health at 1 (888) 306-7195 for help finding a mental health professional who can treat your stress and anxiety or get an expert to review your current mental health diagnosis or treatment plan.
  • Participate in phone coaching with Personify Health's certified experts for anxiety and depression.
  • Connect with a Be Well Management Consultant at 1 (800) 952-1245 for work issues, like managing organizational change, difficult conversations with employees and more.
Need child or elder care?
  • Contact Bright Horizons at 1 (877) 286-3138 to explore your options. You can take advantage of preferred enrollment and discounts at Bright Horizons centers, back-up care options for children and dependent adults, free access to Sittercity to find care providers that meet your needs, personalized nanny placement with reduced fees and much more. You also have access to Years Ahead through Sittercity for elder care resources and online tools.
  • If enrolled in MetLife Legal Plans, turn to the caregiving experts available through Family First to find support for your unique caregiving situation.
  • Arrange legal support for your parents/parents-in-law if you enrolled them in the MetLife Legal Plans with Plus Parents and encourage them to use their benefit. if you’re already enrolled.
Looking for parenting support?
  • Reach out for free, confidential support to cope with parenting stress. Call the Be Well program at 1 (800) 952-1245 to get started.
  • Turn to the experts at Bright Horizons for advice, helpful tips or a fresh perspective. The website offers a wealth of online resources, including articles, podcasts, webinars and videos that address all stages of your family’s life.
Looking to support your child’s educational needs?
  • Turn to Bright Horizons for a wide range of educational support for your children, including virtual tutoring, in-person enrichment classes, in-home learning support and much more.
  • Support your child’s college success with help from College Coach and Revolution Prep. Access test prep tutoring for AP, ACT, PSAT and SAT exams and assistance with preparing applications, selecting the right school and understanding financing options.
Continuing your education or professional development?
  • Receive financial support for degree programs through Citi’s tuition assistance and reimbursement, if eligible.
  • Partner with a Bright Horizons EdAssist Solutions Platform coach for one-on-one academic and college finance guidance. Through EdAssist, you can also access webinars that support your educational and professional goals, explore programs designed specifically for working students and receive discounts on tuition and other fees at participating schools.
Looking to make a difference?
Need legal advice?
  • Access legal advice at no cost through the Be Well Program. You and your household members can receive a free 30-minute consultation with an attorney and receive a 25% discount on further legal services.
  • If you enrolled in MetLife Legal Plans your benefit offers you, your spouse/partner and eligible dependents unlimited access to in-network attorneys for all covered legal matters. In addition, your MetLife Legal Plans coverage provides unlimited access to a confidential, multi-disciplinary team of highly trained caregiving experts through Family First to support your unique needs. If you enrolled in the Plus Parents option, your parents and parents-in-law also have access to legal advice on certain matters.
Traveling overseas?
  • Take advantage of Citi’s global health services for employees traveling on Citi business through International SOS (ISOS), including pre-travel advice, health assistance services during business travel or expatriate assignments, coverage of medical expenses incurred during business travel and medical evacuation. Click here for a list of FAQs.
  • Contact ISOS at any time for emergency or non-emergency assistance by calling 1 (877) 862-0341 (U.S. & Canada) or 1 (215) 244-1740 (International), by emailing internationalsos@internationalsos.com or via the ISOS mobile app using membership number ‘1CMA1059’ to register.
  • Learn about Citi’s global business travel accident and sickness coverage through Chubb. Contact Chubb by calling 1 (800) 336-0627 (US) or 1 (302) 476-6194 (International) or by emailing aceaandhclaims@acegroup.com if you had an emergency or suffered an accident while traveling for business.
  • Find more information about your global business travel benefits on the Global Business Travel Health page on CitiForYou (intranet only).
  • Consider purchasing travel insurance if you’re planning to travel for non-business reasons to ensure you and your family are protected abroad.
Need a doctor or medical opinion?
Managing diabetes?
Coping with a cancer diagnosis?
Experiencing menopause or supporting someone who is?
  • Refer to this comprehensive menopause guide to help manage the impact of this life stage on your overall well-being.
  • If you're enrolled in one of Citi's medical plans through Aetna or Anthem, consider creating a free account with Gennev. This virtual program connects you with a board-certified OBGYN who has completed formal training in menopause.
  • Use the free, confidential counseling resources available through the Be Well program for support as you navigate this transition. Call 1 (800) 952-1245 to get started.
Facing fertility challenges?
  • Call WINFertility at 1 (833) 204-2713 if you’re enrolled in an Anthem medical plan. WINFertility provides 24/7 access to a Nurse Care Manager who can answer questions, help you find doctors and support you in becoming a parent.
  • Call your Citi Health Concierge if you’re enrolled in an Aetna medical plan at 1 (800) 545-5862 to receive personalized guidance throughout the fertility process.
  • Learn more about the fertility support Citi offers.
  • Use the free, confidential counseling resources available through the Be Well program to support you through this emotionally challenging time. Call 1 (800) 952-1245 to get started.
Having or adopting a child?
Trying to lose weight or improve your fitness?
  • Start a Live Well Journey for weight loss, track your exercise and get personalized coaching support through the Live Well Program. Visit Personify Health through My Total Compensation and Benefits or log in to Personify Health to get started.
  • Take advantage of the on-site fitness centers at select Citi locations. Note: Fees for using the on-site fitness centers are competitive with the surrounding geographic area and is typically below market rates for similar operations and facilities.
  • Get affordable access to gyms, fitness studios, virtual workouts and more through Wellhub’s all-in-one memberships.
  • Explore the gym discounts available to you on BenefitsHub. You can access BenefitsHub by logging into My Total Compensation and Benefits.
  • Use your free access to the Sword app to receive recommended virtual physical therapy exercises based on your strengthening, injury prevention or pain reduction goals.
Trying to quit tobacco?
Struggling with poor sleep?
  • Address sleep issues with help from the many resources available through the Live Well at Citi program including digital coaching, personal coaching, videos and guides.
  • Use the free, confidential counseling resources available through the Be Well program to help you address stress, anxiety or other challenges that might be causing your sleep issues. Call 1 (800) 952-1245 to get started.
Want to reduce debt or build savings?
  • Connect with Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to financial matters, including reducing debt. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • See the resources available to assist you in all money matters, like budgeting or saving for a large purchase.
Paying for college?
  • Register with Bright Horizons to receive support through College Coach, whose team of college finance experts can help you understand your options and provide guidance for funding your child’s education.
  • Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to saving and paying for college. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • To make your own education more affordable, take advantage of Citi’s tuition support and continuing education resources for support.
Want to pay less for everyday expenses?
  • Take advantage of exclusive employee discounts on your favorite activities, products and services, including museum, theatre and concert tickets, computers, internet and wireless service, travel, product discounts and other perks. To learn more, select “BenefitHub” under “Want to Get to Our Best in Class Vendors Fast?” in the upper right hand corner of My Total Compensation and Benefits.
  • Save on health care costs with a Health Care Spending Account or a Health Savings Account (HSA) and Limited Purpose Health Care Spending Account, depending on your medical plan selection. Because your money goes into these accounts before taxes are deducted, you keep more of your take-home pay. You can then pay for eligible health expenses tax-free to reduce health care costs.
  • Save on child care and certain services related to caring for elderly adults with a Dependent Day Care Spending Account. If you enrolled during Annual Benefits Enrollment, you can pay for eligible day care expenses with tax-free money!
  • Use your free Sittercity.com membership through Bright Horizons to search for housekeepers, sitters, and more.
Planning for retirement or ready to retire?
  • Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 to gain a better understanding of the best investment or income generation strategy for your individual needs. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • Learn how to start the retirement process. Call ConnectOne at 1 (800) 881-3938. From the “benefits” menu, choose the “Initiate Retirement” option.
  • See how much you can contribute and what your account options are for the Citi Retirement Savings Plan.
  • Participate in the AFA Professional Management Program for assistance with managing your account to stay on track for retirement. Note: If you decide to enroll in the Professional Management program, you will be charged a fee based on your account balance.
  • Review the financial tools to help you manage your savings.
  • Learn about your options for continuing benefits after you leave Citi.
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