Citi’s benefits are designed around your needs, helping you live well in all aspects of your life. See how our programs are here for you and your family when you need them most.

Feeling stressed, anxious or overwhelmed?

Feeling stressed, anxious or overwhelmed?

  • Free Counseling: Use the free, confidential counseling resources available through the Be Well Program to support your mental health. Call 1 (800) 952-1245 to get started.
  • Online/Virtual Therapy: Address longer-term issues that need more support beyond the free Be Well sessions with discounted online therapy through BetterHelp or virtual counseling through Teladoc if you're enrolled in an Aetna medical plan, or LiveHealth Online if you're enrolled in an Anthem medical plan.
  • Find a Therapist or Doctor: Call your Citi Health Concierge to find a mental health professional appropriate for your needs (Aetna: 1 (800) 545-5862 | Anthem: 1 (855) 593-8123 | Health Advocate: 1 (866) 449-9933). You also have access to Included Health — call 1 (888) 306-7195 if you need help finding the right expert or want a review of your diagnosis or treatment plan.
  • Work with a Coach: Participate in phone coaching with Virgin Pulse's certified experts for anxiety and depression.
  • Sleep Better: Address sleep issues with help from Sleepio’s cognitive behavioral therapy program. Email Sleepio at hello@sleepio.com
  • Manage Work Stress: Connect with a Be Well Management Consultant at 1 (800) 952-1245 for work issues, like managing organizational change, difficult conversations with employees and more.

Need child or elder care?

Need child or elder care?

  • Contact Bright Horizons at 1 (877) 286-3138 to explore your options. You can take advantage of preferred enrollment and discounts at Bright Horizons centers, free access to Sittercity to find care providers that meet your needs, personalized nanny placement with reduced fees and much more.

Looking for parenting support?

Looking for parenting support?

  • Take advantage of the specialized parenting support offered through the Bright Horizons Special Needs program, which provides online tools, expert webinars and personalized guidance to help address learning, emotional, behavioral or developmental issues.
  • Reach out for free, confidential support to cope with parenting stress. Call the Be Well program at 1 (800) 952-1245 to get started.
  • See the resources available through Citi’s New Parent program by visiting Citi For You (intranet only).

Looking to support your child’s educational needs?

Looking to support your child’s educational needs?

  • Turn to Bright Horizons for a wide range of educational support for your children, including virtual tutoring, in-person enrichment classes, in-home learning support and much more.
  • Get help navigating the special education journey with advice, online tools and guidance from Bright Horizons’ Special Needs program
  • Support your child’s college success with help from College Coach and Revolution Prep. Access test prep tutoring for AP, ACT, PSAT and SAT exams and assistance with preparing applications, selecting the right school and understanding financing options.

Continuing your education or professional development?

Continuing your education or professional development?

Looking to make a difference?

Looking to make a difference?

Need legal advice?

Need legal advice?

  • Access legal advice at no cost through the Be Well Program. You and your household members can receive a free 30-minute consultation with an attorney and receive a 25% discount on further legal services.
  • Consider enrolling in MetLife Legal Plans during the next Annual Enrollment, or use your benefit if you’re already enrolled. MetLife Legal Plans offers unlimited access to in-network attorneys for all covered legal matters.

Traveling overseas?

Traveling overseas?

  • Take advantage of Citi’s global health services for employees traveling on Citi business through International SOS (ISOS), including pre-travel advice, health assistance services during business travel or expatriate assignments, coverage of medical expenses incurred during business travel and medical evacuation. Click here for a list of FAQs.
  • Contact ISOS at any time for emergency or non-emergency assistance by calling 1 (877) 862-0341 (U.S. & Canada) or 1 (215) 244-1740 (International), by emailing internationalsos@internationalsos.com or via the ISOS mobile app using membership number ‘1cma1059’ to register.
  • Learn about Citi’s global business travel accident and sickness coverage through Chubb. Contact Chubb by calling 1 (800) 336-0627 (US) or 1 (302) 476-6194 (International) or by emailing aceaandhclaims@acegroup.com if you had an emergency or suffered an accident while traveling for business.
  • Find more information about your global business travel benefits on the Global Business Travel Health page on CitiForYou (intranet only).
  • Consider purchasing travel insurance if you’re planning to travel for non-business reasons to ensure you and your family are protected abroad.

Need a doctor or medical opinion?

Need a doctor or medical opinion?

Managing diabetes?

Managing diabetes?

Coping with a cancer diagnosis?

Coping with a cancer diagnosis?

  • Contact MSK Direct at 1 (833) 825-4558 from 8:30 a.m. to 5:30 p.m. ET, Monday through Friday. This free service connects you and your family members to expert cancer care, personalized support and helpful guidance.
  • Contact Included Health at 1 (888) 306-7195 to find a high-quality doctor for your health care needs or get an expert opinion to review a current diagnosis or treatment plan.
  • Use the free, confidential counseling resources available through the Be Well program to support you through this emotionally challenging journey. Call 1 (800) 952-1245 to get started.

Facing fertility challenges?

Facing fertility challenges?

  • Call WINFertility at 1 (833) 204-2713 if you’re enrolled in an Anthem medical plan. WINFertility provides 24/7 access to a Nurse Care Manager who can answer questions, help you find doctor’s, and support you through your journey to parenthood.
  • Call your Citi Health Concierge if you’re enrolled in an Aetna medical plan at 1 (800) 545-5862 to receive personalized guidance throughout the fertility process.
  • Learn more about the fertility support Citi offers.  
  • Use the free, confidential counseling resources available through the Be Well program to support you through this emotionally challenging journey. Call 1 (800) 952-1245 to get started.
  • Learn more about Citi’s Adoption and Surrogacy Assistance Program, which provides financial support to employees who are growing their family through adoption of a child or a surrogacy parenting arrangement.

Having or adopting a child?

Having or adopting a child?

  • Access a variety of support services around all aspects of fertility treatment with WINFertility or by calling 1 (833) 204-2713 (Anthem medical plan members only).
  • Learn more about Citi’s Adoption and Surrogacy Assistance Program, which provides financial support to employees who are growing their family through adoption of a child or a surrogacy parenting arrangement.
  • Review the leaves available to you in the Child Care Provider Guide on Citi For You (intranet only).
  • Learn about the maternity programs available through Aetna and Anthem.
  • See what resources are available to support you through our New Parent Program on Citi For You (intranet only).

Trying to lose weight?

Trying to lose weight?

  • Start a Live Well Journey for weight loss, track your exercise and get personalized coaching support through the Live Well Program. Visit Virgin Pulse through My Total Compensation and Benefits or log in to Virgin Pulse to get started.
  • Take advantage of the on-site fitness centers at select Citi locations. Note: Fees for using the on-site fitness centers are competitive with the surrounding geographic area and are typically below market rates for similar operations and facilities.
  • Explore the gym discounts available to you on BenefitsHub. You can access BenefitsHub by logging into My Total Compensation and Benefits.

Trying to quit tobacco?

Trying to quit tobacco?

Struggling with poor sleep?

Struggling with poor sleep?

Want to reduce debt or build savings?

Want to reduce debt or build savings?

  • Connect with Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to financial matters, including reducing debt. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • See the resources available to assist you in all money matters, like budgeting or saving for a large purchase.

Paying for college?

Paying for college?

  • Register with Bright Horizons to receive support through College Coach, whose team of college finance experts can help you understand your options and provide guidance for funding your child’s education.
  • Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to saving and paying for college. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • To make your own education more affordable, take advantage of Citi’s tuition support and continuing education resources for support.

Want to pay less for everyday expenses?

Want to pay less for everyday expenses?

  • Take advantage of exclusive employee discounts on your favorite activities, products and services, including museum, theatre and concert tickets, computers, internet and wireless service, travel, product discounts and other perks. To learn more, select “BenefitHub” under “Want to Get to Our Best in Class Vendors Fast?” in the upper right hand corner of My Total Compensation and Benefits.
  • Save on health care costs with a Health Care Spending Account or a Health Savings Account (HSA) and Limited Purpose Health Care Spending Account, depending on your medical plan selection. You can enroll in the applicable account(s) during Annual Enrollment. Because your money goes into these accounts before taxes are deducted, you keep more of your take-home pay. You can then pay for eligible expenses tax-free — it’s like getting a discount on your health care!
  • Save on child care and elder care with a Dependent Day Care Spending Account. You can enroll in this account during Annual Enrollment and then pay for eligible expenses with tax-free money!
  • Use your free Sittercity.com membership through Bright Horizons to search for housekeepers, babysitters, and more.  

Planning for retirement or ready to retire?

Planning for retirement or ready to retire?

  • Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 to gain a better understanding of the best investment or income generation strategy for your individual needs. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • Learn how to start the retirement process. Call ConnectOne at 1 (800) 881-3938. From the “benefits” menu, choose the “Initiate Retirement” option.
  • See how much you should contribute so you can maximize your Citi Retirement Savings Plan.
  • Participate in the AFA Online Advice or Professional Management Programs for assistance with managing your account to stay on track for retirement. Note: If you decide to enroll in the Professional Management Program, you will be charged a fee based on your account balance.