Juggling your work, family and personal commitments isn’t easy. Citi offers benefits to help make day-to-day life a bit more manageable. From finding a dog walker to working with a life coach, Citi is here for you, every day.
When you could use a helping hand, take advantage of the wide variety of programs available to you as a Citi employee.
Call 1 (800) 952-1245 anytime, day or night, to reach a Be Well representative who will listen to your concerns and guide you to additional support, if needed. Learn more about all the mental health support the Be Well Program offers.
Through Health Advocate, a health care expert is just a phone call away. You, your spouse/partner, your children, parents and even your parents-in-law can receive free assistance with:
Call 1 (866) 449-9933 8 a.m. to 9 p.m. ET Monday through Friday to speak with a Personal Health Advocate.
As an Aetna or Anthem member, you also have access to a Citi Health Concierge who can provide personalized health care support and guide you to the right resources when you need them.
Looking for a realtor, moving company, electrician, plumber or other service? The Be Well Program can help you cross off your to-do list with ease! Work-life specialists will do the research for you and give you a list of referrals. Visit the Be Well website (username: resources, password: for_you) or call 1 (800) 952-1245 to get started.
You can also simplify your search for a housekeeper, pet sitter or childcare provider by using Sittercity’s online service — available to you for free through Bright Horizons. Log in to My Bright Horizons to search Sittercity listings or post online to find experienced caregivers in your area with the skills you need. If you’d like to hire a provider, you’ll pay for the services provided through Sittercity.
Bright Horizons offers you helpful time- and money-saving support for a wide range of parenting challenges.
Get started at My Bright Horizons or call 1 (877) 286-3138.
Not sure where to start or confused by the elder care options and financing rules? Through the Be Well Program, you can receive up to four hours of free guidance and support related to the care of an elderly parent or family member. Call 1 (800) 952-1245 to get started.
In addition, Bright Horizons gives you access to elder care resources, including an online needs assessment, information on selecting between elder care choices, help finding temporary care solutions for elder family members and a search tool for finding and evaluating care providers. Visit Years Ahead through Sittercity, available on My Bright Horizons, to get started.
And, if you or your parents or parents-in-law have questions about Medicare, the experts at Health Advocate are available for free consultation and assistance.
Sometimes you just want to run a question by an expert, without dealing with a big bill. Through the Be Well Program, you and your household members can receive 30 minutes of free legal and/or financial advice. If necessary, you’ll also receive a 25% discount on further legal or tax preparation services. Call 1 (800) 952-1245 to take advantage of these free consultations.
You can also turn to Alight Financial Advisors (AFA) for professional financial advice, using free online planning tools, speaking to an advisor at no cost to you or taking advantage of the AFA Professional Management Program, which provides personalized guidance and money management for a fee.
Why go it alone, when professional coaching is available? Consider working with a Be Well Life Coach to get started or stay on track as you work toward personal self-improvement and/or career goals. You have access to unlimited sessions through phone calls, emails or live chat. It’s all 100% free and confidential. Call Be Well at 1 (800) 952-1245.