Citi is committed to supporting all employees in their parenthood journey. Whether growing your family involves traditional medical care, specialized fertility treatment, adoption or surrogacy, Citi is here for you.
Citi’s family planning benefits include:
Fertility Services
Coverage for fertility services is available to all employees and eligible dependents enrolled in a Citi medical plan, regardless of fertility diagnosis, sexual orientation, gender, gender identity or expression. Learn more.
Adoption and Surrogacy
If you’re considering adoption or surrogacy, Citi provides financial support to cover certain costs through the Adoption and Surrogacy Assistance Program. Learn more.
OB/GYN Care
Looking for a doctor to support your pregnancy? Your Citi Health Concierge (for Aetna or Anthem members) or Health Advocate (for everyone) can help you find a doctor that meets your needs and preferences. Included Health is another resource available to all employees, a care coordinator can help find specialists and schedule appointments.
If you enroll in an Anthem or Aetna medical plan, you have access to coverage for comprehensive fertility treatment along with a variety of support services around all aspects of fertility.
Through your Citi medical coverage, the lifetime fertility maximum benefit per family or covered person, whichever occurs first, is:
Citi’s medical plans through Aetna and Anthem provide coverage for a wide range of fertility services, such as:
Please note: Expenses for the diagnosis and treatment of any underlying medical conditions are covered by your Citi medical plan, but they do not count toward the medical or prescription drug lifetime maximum fertility benefit. It’s also important to note that an infertility diagnosis is not required to receive fertility benefits.
For more information about covered fertility services, please contact your Citi Health Concierge.
In addition to coverage for treatment, your medical plan also provides additional services to support you throughout your fertility journey.
As part of your Anthem medical coverage, you have access to WINFertility for high-quality fertility care. Through the program, you can receive 24/7 support from WIN's Nurse Care Manager who can answer your questions, help you find providers and listen to your concerns while you are trying to get pregnant.
Your Nurse Care Manager can also help you:
For more information, call you Citi Health Concierge at 1 (833) 204-2713.
As part of your Aetna medical coverage, you have access to a variety of resources through Aetna’s Infertility Unit for questions that come up through the fertility process. Your Citi Health Concierge can also provide personalized support and guide you to the right resources when you need them. You can contact your Citi Health Concierge by calling the phone number on your medical ID card.
If your path to parenthood involves adoption or surrogacy, Citi offers financial support to help you. Through the Adoption and Surrogacy Assistance Program, Citi reimburses up to a lifetime maximum of $30,000 per family to help with certain expenses, such as adoption agency fees, legal fees, and medical expenses not otherwise covered by a medical plan.