If you enroll in an Anthem medical plan, you have access to a variety of support services around all aspects of fertility treatment through WINFertility.
WINFertility is an industry leader in fertility management services whose foundation is built on value and delivering the highest quality fertility care. Through the program, you will have 24/7 access to WIN's Nurse Care Manager who can help you learn:
WINFertility also provides 24/7 access to Nurse Care Managers who can answer your questions, help you find providers and listen to your concerns while you are trying to get pregnant and provide assistance with managing your prescription drugs for fertility treatment. For more information call 1 (833) 204-2713.
If you enroll in an Aetna medical plan, you have access to a variety of resources through Aetna’s Infertility Unit for questions that come up through the fertility process. Your Citi Health Concierge can also provide personalized support and guide you to the right resources when you need them. You can contact your Citi Health Concierge by calling the phone number on your medical ID card.
These benefits are available to employees enrolled in one of Citi's national medical plans through Aetna and Anthem. Also, please note that you must call your Citi Health Concierge and indicate that you need to pre-certify for fertility treatment.
The Plan provides fertility care services regardless of a fertility diagnosis. Fertility care services are available to enrolled employees, covered spouse/partners and covered dependent children regardless of sex, sexual orientation, gender, gender identity or expression.
Basic infertility expenses include:
Comprehensive infertility services benefits:
Advanced reproductive technology (ART) benefits:
In addition to covering cryopreservation (freezing of eggs or sperm) when medically necessary, Citi has expanded egg freezing to be available for members who choose to have this procedure done electively. For more information and eligibility, please contact your Citi Health Concierge.
The lifetime fertility maximum per individual is:
The following counts toward the lifetime fertility maximum:
If you’re considering adoption or surrogacy, Citi provides financial support through the Adoption and Surrogacy Assistance Program. Through this program, Citi reimburses up to a lifetime maximum of $30,000 per family to help with eligible expenses.