Manage stress

Manage stress

  • See what resources are available to you to help give you peace of mind.
  • Connect with a Be Well Counselor for confidential guidance and support for your emotional well-being, or for help finding an on-site counselor, by calling 1 (800) 952-1245.
  • Access Talkspace text messaging therapy, which allows you the flexibility, convenience and confidentiality to get the support you need, whenever you're ready, wherever you are.
  • Sign up for virtual therapy through Teladoc, if you're enrolled in an Aetna medical plan, or LiveHealth Online, if you're enrolled in an Anthem medical plan.
  • Access Sleepio to improve sleep habits through cognitive behavioral therapy or email hello@sleepio.com.
  • Contact Grand Rounds at 1 (888) 306-7195 to find a high-quality doctor who can help with stress and anxiety or get an expert opinion to review a current diagnosis or treatment plan.
  • Participate in phone coaching with Virgin Pulse's certified experts for anxiety and depression.
  • See which on-site locations have access to a Be Well counselor
  • Connect with a Be Well Management Consultant at 1 (800) 952-1245 for work issues, like managing organizational change, difficult conversations with employees and more.

Connect with a doctor

Connect with a doctor

Lose weight and get fit

Lose weight and get fit

  • Start a Live Well Journey for weight loss, tracking your exercise and coaching on Virgin Pulse.
  • Visit an on-site fitness center at select Citi locations. Note: Fees for using the on-site fitness centers are competitive with the surrounding geographic area and is typically below market rates for similar operations and facilities.
  • See gym discounts available through Citi.

Quit tobacco

Quit tobacco

  • Employees: Access Virgin Pulse through My Total Compensation and Benefits.
  • Spouses/partners and dependents 18 and older: Visit Virgin Pulse online. If this is your first time logging in, you’ll be prompted to create a user ID and password and to authenticate your account through your phone number or email address.
  • Everyone: Contact Virgin Pulse at 1 (855) 814-5595.

Manage my diabetes

Manage my diabetes

Having or planning on having a child

Having or planning on having a child

Find child care resources

Find child care resources

Plan for college

Plan for college

Plan for retirement

Plan for retirement

  • Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 to gain a better understanding of the best retirement or investment strategy for your individual needs. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • See how much you should contribute so you can maximize your Citi Retirement Savings Plan.
  • Participate in the AFA Professional Management Program for assistance with managing your account to stay on track for retirement. Note: If you decide to enroll in the Professional Management program, you will be charged a fee based on your account balance.
  • Review the financial tools to help you manage your savings page in the Retirement Savings Plan section of the Benefits Handbook.

Manage my finances

Manage my finances

  • Connect with Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to financial matters, including reducing debt. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
  • See the resources available to assist you in all money matters, like budgeting or saving for a large purchase.

International Business Travel – Emergency​

International Business Travel – Emergency

  • Citi provides global health services for employees traveling on Citi business through International SOS (ISOS), including pre-travel advice, health assistance services during business travel or expatriate assignments, coverage of medical expenses incurred during business travel and medical evacuation. Click here for a list of FAQs.
  • ISOS should always be your first point of contact if you need health assistance while traveling. Contact ISOS at any time for emergency or non-emergency assistance by calling 1 (877) 862-0341 (U.S. & Canada) or 1 (215) 244-1740 (International), by emailing internationalsos@internationalsos.com or via the ISOS mobile app using membership number ‘1cma1059’ to register.
  • Citi also provides global business travel accident and sickness coverage through Chubb. Contact Chubb by calling 1 (800) 336-0627 (US) or 1 (302) 476-6194 (International) or by emailing aceaandhclaims@acegroup.com if you had an emergency or suffered an accident while traveling for business.
  • Learn more about your global business travel benefits by visiting the Global Business Travel Health page on CitiForYou (intranet only).
  • If you are planning to travel for non-business reasons, consider purchasing travel insurance to ensure you and your family are protected abroad.