See what resources are available to you to help give you peace of mind.
Connect with a Be Well Counselor for confidential guidance and support for your emotional well-being, or for help finding an on-site counselor, by calling 1 (800) 952-1245.
Access BetterHelp online counseling, which allows you the flexibility, convenience and confidentiality to get the support you need, whenever you're ready, wherever you are. Call 1 (800) 952-1245 to register.
Sign up for virtual therapy through Teladoc, if you're enrolled in an Aetna medical plan, or LiveHealth Online, if you're enrolled in an Anthem medical plan.
Access Sleepio to improve sleep habits through cognitive behavioral therapy or email hello@sleepio.com.
Contact Included Health at 1 (888) 306-7195 to find a high-quality doctor who can help with stress and anxiety or get an expert opinion to review a current diagnosis or treatment plan.
Participate in phone coaching with Virgin Pulse's certified experts for anxiety and depression.
Connect with a Be Well Management Consultant at 1 (800) 952-1245 for work issues, like managing organizational change, difficult conversations with employees and more.
Visit Aetna or Anthem to find an in-network doctor.
Connect with a doctor virtually 24/7 through Teladoc, if you’re enrolled in an Aetna medical plan, or LiveHealth Online, if you’re enrolled in an Anthem medical plan.
Contact Included Health at 1 (888) 306-7195 to find a high-quality doctor or get an expert opinion to review a current diagnosis or treatment plan.
Start a Live Well Journey for weight loss, tracking your exercise and coaching on Virgin Pulse.
Visit an on-site fitness center at select Citi locations. Note: Fees for using the on-site fitness centers are competitive with the surrounding geographic area and is typically below market rates for similar operations and facilities.
Spouses/partners and dependents 18 and older: Visit Virgin Pulse online. If this is your first time logging in, you’ll be prompted to create a user ID and password and to authenticate your account through your phone number or email address.
Participate in the Live Well Chronic Condition Management Program to address a chronic health condition, if you are invited. For more information on the program, contact your Citi Health Concierge.
See what resources are available to support you through our New Parent Program on Citi For You (intranet only).
See what maternity programs are available through Aetna and Anthem.
Access a variety of support services around all aspects of fertility treatment with WINFertility or by calling 1 (833) 204-2713 (Anthem medical plan members only).
Learn more about the Special Needs Support program, if applicable which provides you with an array of resources designed for children with any learning, emotional, behavioral or developmental issues.
Visit Bright Horizons for help with everything from preparing applications to selecting the right school and financing options. For instructions on how to create a username and password, go to Education and College Advising.
Contact Alight Financial Advisors (AFA) at 1 (800) 881-3938 to gain a better understanding of the best retirement or investment strategy for your individual needs. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
See how much you should contribute so you can maximize your Citi Retirement Savings Plan.
Participate in the AFA Professional Management Program for assistance with managing your account to stay on track for retirement. Note: If you decide to enroll in the Professional Management program, you will be charged a fee based on your account balance.
Connect with Alight Financial Advisors (AFA) at 1 (800) 881-3938 for information related to financial matters, including reducing debt. From the ConnectOne "benefits" menu, choose the "401(k) Plans" option, then "Contact an Advisor regarding Investment Advice and Financial Guidance."
See the resources available to assist you in all money matters, like budgeting or saving for a large purchase.
Citi provides global health services for employees traveling on Citi business through International SOS (ISOS), including pre-travel advice, health assistance services during business travel or expatriate assignments, coverage of medical expenses incurred during business travel and medical evacuation. Click here for a list of FAQs.
ISOS should always be your first point of contact if you need health assistance while traveling. Contact ISOS at any time for emergency or non-emergency assistance by calling 1 (877) 862-0341 (U.S. & Canada) or 1 (215) 244-1740 (International), by emailing internationalsos@internationalsos.com or via the ISOS mobile app using membership number ‘1cma1059’ to register.
Citi also provides global business travel accident and sickness coverage through Chubb. Contact Chubb by calling 1 (800) 336-0627 (US) or 1 (302) 476-6194 (International) or by emailing aceaandhclaims@acegroup.com if you had an emergency or suffered an accident while traveling for business.
Learn more about your global business travel benefits by visiting the Global Business Travel Health page on CitiForYou (intranet only).
If you are planning to travel for non-business reasons, consider purchasing travel insurance to ensure you and your family are protected abroad.
